Uncover Hidden Inefficiencies with Process Pilot: A New Era of Business Process Optimisation
Every organisation strives for improvement - faster operations, stronger systems, smarter decisions. Yet even the most sophisticated businesses often lack one essential element: visibility.
Processes don’t always work as they’re designed to. Over time, workarounds emerge, systems evolve, and inefficiencies hide in plain sight. These hidden gaps quietly limit productivity and scalability.
That’s where Process Pilot comes in.
Developed by Snowden Consulting Ltd (SNCL) - a Microsoft Certified Partner and digital transformation consultancy - Process Pilot helps organisations see how their business processes actually function and where improvement will have the greatest impact.
Why Process Visibility Matters Now
In today’s market, businesses are under pressure to do more with less - to scale efficiently while maintaining agility. Yet decision-makers are still forced to rely on assumptions, spreadsheets, and siloed reporting when trying to improve performance.
At the same time, organisations are investing heavily in automation and AI without truly understanding the state of their underlying processes. Without visibility, automation can simply amplify existing inefficiencies.
Process Pilot bridges that gap. It gives leaders the clarity to make confident, data-led improvements and prepares their organisations for intelligent automation and AI transformation - based on evidence, not guesswork.
Transform Your Data into Clear, Measurable Insight
Enterprise systems like Microsoft Dynamics 365 already contain the data needed to understand performance - but the insight is often buried.
Process Pilot changes that by visualising how work truly flows across departments and systems. It highlights where delays occur, where manual interventions slow progress, and where variation creates inefficiency.
This is more than a digital transformation assessment - it’s a continuous improvement tool for leaders who need real evidence to prioritise change, measure ROI, and align transformation with business outcomes.
How Process Pilot Works
Process Pilot combines process mining, analytics, and simulation into a single, intuitive experience.
1. Connect - Securely link your data sources, including Dynamics 365 and other enterprise systems.
2. Analyse - Process Pilot automatically maps your workflows, identifying bottlenecks, inefficiencies, and performance gaps.
3. Optimise - Copy a process, test improvements within the interface, and instantly see the time and financial impact before implementing change.
With Microsoft Copilot built in, leaders can also summarise findings, identify trends, and plan improvement initiatives directly from the data model - enabling a new level of decision clarity.
From Process Mapping to Actionable Improvement
With its pre-built templates and intelligent visualisations, Process Pilot delivers process clarity in hours, not weeks.
Each model provides:
· Visibility: A clear view of process paths, cycle times, and variations.
· Detection: Automatic identification of bottlenecks, rework, and inefficiency.
· Scenario Modelling: Simulate changes and quantify potential ROI before rollout.
· Integrated Intelligence: Microsoft Copilot summaries that turn analytics into guidance.
For organisations running Dynamics 365, Process Pilot complements your ERP implementation by revealing how processes actually operate - not just how they’re documented.
Driving Intelligent Transformation
Process Pilot lays the foundation for AI digital transformation.
By establishing process clarity first, you can automate and optimise with confidence - ensuring technology amplifies value rather than inefficiency.
It’s an approach informed by SNCL’s experience as a business transformation consultant: combining technical precision with strategic insight, to help leaders move from observation to action.
Why Visibility Matters
Without transparency, improvement is guesswork. With Process Pilot, you gain:
· Clarity: Understand how your processes truly function across systems and teams.
· Insight: Reveal hidden inefficiencies and performance blockers.
· Confidence: Make decisions based on measurable data, not assumption.
· Alignment: Create a shared view that connects people, process, and technology.
Your systems already contain the answers - Process Pilot helps you see them clearly.
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